Mission Statement
Develop, manage, repair, improve, and support well-maintained town facilities to provide the highest quality service in a responsive and efficient manner to all our customers and city departments, programs, and services. The department is responsible for keeping ~775,000 square feet of space safe, accessible, functional, and inviting while protective Watertown's historic heritage and town pride.

Responsibilities

• Provide custodial care and cleaning
• Ensure preventative and regular maintenance and repairs
• Pedestrian snow removal at schools
• Take energy controls, utility management, and energy conservation measures
• Embrace budgeting and capital planning
• Plan for extraordinary maintenance and capital improvements
• Supervise custodial and maintenance staff

Note: Landscaping of all public building grounds is performed through a contract with a landscaping company through a bid process that is managed and included within the budget of the Department of Public Works.

Town Resources

• Resilient Watertown Dashboard

School Resources

• Asbestos Hazard Emergency Response Act (AHERA)
• Water Quality
• Integrated Pest Management  (IPM)